Having a pager with the same sound as the 7 or 8 linked smoke detectors around the house, especially when the unread message reminder is the same as the low battery warning of said smoke detectors...
Watching a flight attendant gracefully sooth an obstreperous drunk, I am reminded of Marc MacYoung'simmortal phrase: "The word m*****f***** has no place in deescalation.". I wanted to give her an...